Privacy Policy

Our Commitment to Your Privacy

Our aim is to provide you with the best fragrance experience while safeguarding your data. We believe in transparency and only collect the information necessary to provide and improve our services.

Cookies and Analytics

We use essential cookies by default. We also send limited Google Analytics page-view measurement before acceptance using denied consent mode so we can measure basic site traffic without enabling full analytics storage. If you accept analytics cookies, we also use Mixpanel, Microsoft Clarity, Meta Pixel, and fuller Google Analytics measurement to understand how visitors move through shopping and registration flows. These cookies and analytics tools are used for:

• Location Detection: To determine your country via IP address for automatic currency switching.
• Usage Analytics: To measure page views, cart activity, checkout visits, and registration flow events, along with browser metadata such as user agent and viewport size.
• Consent Mode Measurement: To allow Google Analytics to record anonymous page visits before acceptance with analytics storage denied, while fuller analytics and advertising tools stay disabled until consent is granted.
• Session Tracking: To securely manage your login state and preferences.

By default, we only use cookies that are necessary for the website to function correctly. Google Analytics page-view measurement can run in denied consent mode before acceptance, but fuller analytics storage and advertising technologies are enabled only after you accept them through the cookie notice.

Data Security

When you register on The Scent Base, your data is kept securely with us. We do not share any identifiable user data with any third parties for marketing or other unrelated purposes.

Order Fulfillment

To process and deliver your orders, we share necessary shipping and order data only with the relevant third-party providers:

• Payment Processors: To facilitate secure payment transactions.
• Courier Services: To ensure your perfumes reach your doorstep.

Your Rights

You have the right to access, correct, or request deletion of your personal data held by The Scent Base. To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days and may ask you to verify your identity before processing the request.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Order and transaction data is retained for a minimum period required by applicable tax and commercial law. You may request deletion of your account and associated data at any time by contacting us.

International Users

The Scent Base is based in the Kingdom of Bahrain. If you are accessing our services from outside Bahrain, please be aware that your data may be transferred to, stored, and processed in Bahrain or other jurisdictions where our service providers operate. By using our services, you consent to such transfers. We take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy regardless of where it is processed.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page. We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about your data and our privacy practices, please feel free to reach out:

[email protected]